Quality, Caring Medical Care

URGENT MESSAGE REGARDING PHONE CALLS 

- WEEK OF JULY 6, 2020

Our office is currently experiencing a very high volume of calls.  While we are doing our best to answer all of our calls in a timely manner, we are not currently able to answer every single call as it comes in.  If you call during normal business hours and no one answers, please leave a voicemail.  We check messages throughout the day.  A receptionist or a doctor will return your call within 24 hours. 

Our Hours of operation: 9 am - 5 pm Monday through Friday.  


If you need medication refills, PLEASE CONTACT THE PHARMACY.

The pharmacy will send our office a refill request. 
This is the most efficient way to complete your refills. 


Limited Reopening for office visits will begin June 1, 2020

In accordance with Maryland Department of Health and CDC guidelines, Bethesda Physicians will begin to increase the number of in-office appointments.  

- For questions regarding new protocols in our office to keep our patients and staff safe, please click on the Resources and Contact tab above.

For details regarding scheduling in-office or Telemedicine appointments, please click on the  Adult and Adolescent Medicine tab above.


NEW PATIENTS: Dr. DiFresco and Dr. Fine are currently accepting new patients. If you are interested in becoming a new patient at our practice please call to schedule a new patient appointment. 

For more detail regarding these appointments, click on the  Adult and Adolescent Medicine tab above.


CORONAVIRUS EVALUATION/TESTING:

Patients with NO symptoms:

At this time, we have a limited number of swabs for Covid19 testing. 

Because of this, we are currently NOT able to test patients who have no symptoms (ie post exposure, pre/post travel). 

We can provide you with a telemedicine consult and refer you to a state of MD testing site or you may schedule your own test.  

A link to Maryland testing sites is below. The list is alphabetical by city. 

https://coronavirus.maryland.gov/pages/symptoms-testing#GettingaTest


Telephone consults to address questions about Coronavirus will incur a fee ($75-200). This fee will be waived if we deem it necessary to bring you in for an office visit that day.


Patients with MILD symptoms:

- If you have mild upper respiratory symptoms with or without fever, or more significant symptoms, one of our doctors will provide a phone assessment within 1-2 hours and then advise accordingly. Telephone medicine during this pandemic situation reduces the spread of infection by keeping patients away from others. Straightforward telephone calls to address mild symptoms will incur a fee ($75-200). This fee will be waived if we deem it necessary to bring you in for an office visit that day. 


Our office will mail you a claim form with proof of payment and appropriate ICD10 and CPT codes.  Many insurance companies are providing payment for telephone care - we encourage our patients to submit these claims in order to get reimbursement for care. 


Please note that these fees apply to after hours ('on-call') telephone consultations as well.


A note about our telephone/telemedicine fees:

We are charging for telephone consults because we are limiting the number of patients who are seen in the office.  The amount charged will depend on the complexity of the visit (medications ordered, Xrays ordered, referrals to specialists etc) and how much time the doctor spends with you.


HELPFUL LINKS:

CDC:  Open Link below and click on "Coronavirus Self Checker"

https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/index.html


CDC:  General information about Coronavirus

https://www.cdc.gov/coronavirus/2019-ncov/index.html


WHO (World Health Organization):

https://www.who.int/emergencies/diseases/novel-coronavirus-2019


Feeling Anxious about Coronavirus?

Don't worry - this is a normal reaction!  

Here is a helpful link with suggestions on coping w Coronavirus anxiety:

http://psychiatry.ucsf.edu/coronavirus/coping


 


MEDICARE PATIENTS: Effective April 1, 2020 Bethesda Physicians will be opting out of Medicare and operating solely as a fee-for-service practice. Please click on the Medicare Patients tab (top of this page on right) for more details regarding this change.


Bethesda Physicians, PC in Bethesda, MD, is an internal medicine practice caring for patients over the age of 12 years, through adolescence, young adulthood, middle age and elder years. Our philosophy for the practice of medicine is simple yet comprehensive: we believe that the most important tools in providing quality medical care are time and availability. These, in conjunction with up-to-date medical knowledge, allow us to provide medical care customized to our patients' needs.

We provide comprehensive care for our patients: full physical exams for men, women (including Pap smears), adolescents and elderly patients. We draw blood tests on-site, and when needed, do rapid laboratory tests for many acute illnesses.

We are available to our patients for same day appointments when an urgent problem arises. We manage chronic, complicated problems as well, and help arrange for specialty referrals when necessary. While providing medically necessary care, we are also aware of the costs and try to control your expenses.

We are a fee for service practice, meaning we do not contract with insurance companies for payment. This allows us to offer our patients longer appointment times to address their needs. We make every effort to have laboratory tests, X-rays and specialty referrals done within your insurance network.

PRESCRIPTION REFILLS: The most efficient way to get you medications refilled is to call your pharmacy and ask them to send us an electronic refill request. This ensures accuracy of the medication name and dose. It also avoids duplicate prescriptions which may affect coverage by your insurance company.

PARKING:

Please click on Resources&Contact for information about parking.

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